Thank you for your interest in Lizabella Melb. Our customer care team is here to assist you with any questions about your order, delivery, products, returns, or exchanges.

Before reaching out, we recommend visiting our FAQ page, where you'll find answers to common questions about shipping times, returns, products, and more.

Contact Information

Email: support@lizabella-melb.com

We aim to respond to all enquiries within 24 hours on business days.

Contact Form

You can also use the contact form on this page to get in touch with our team directly.

If your enquiry relates to an existing order, please include your order number and the email address used at checkout. This will help us assist you as quickly as possible.

Returns

Before returning any items, please contact our customer care team for assistance.

Once your return request has been approved, we will provide the correct return address and instructions via email. Please do not send any items back before receiving confirmation from our team.

Your Feedback Matters

At Lizabella Melb, we're dedicated to making your shopping experience enjoyable, seamless, and reliable.

Whether you have a question, need assistance, or simply want to share your feedback, we'd love to hear from you. Our team is always happy to help.